WoW vehicle introduced by GMMCO Ltd
Gmmco Ltd recently launched its Workshop-on-Wheels (WoW) vehicle to serve its customers even in remote locations. The WoW vehicle is equipped to do all its services ensuring customer safety
Gmmco Ltd and Caterpillar India have always been pioneers in bringing high-end products and best-in-class product support to their customers. In continuation of this history of providing customer delight, Gmmco Ltd has come out with a Workshop-on-Wheels (WoW) vehicle to serve its customers even in remote locations.
Speaking at the launch, Mr. V Chandrashekar, MD & CEO, Gmmco Ltd, expressed, “Our priority has always been the customer. We want our customers to be delighted with their experience with Gmmco and Caterpillar. We always value customer satisfaction over revenues. The WoW is but one more step in a series of steps that we are continuously taking to enhance customer satisfaction.”
Mr. Prashant Bisen, Senior VP, Construction Industries, Gmmco Ltd, said, “We are expanding our product support offerings every year. Earlier, we had Parts-on-Wheels and now we are offering Workshop-on-Wheels. The WoW will take us closer to our customers and will serve as our gateway to reach our customers in remote locations. The vehicle is equipped to do all the services to our customers.”
The Workshop-on-Wheels vehicle has been mounted with all the tools and implements necessary to carry out service at our customer’s locations. Some of the key features in the WoW vehicle include: a workstation for holding parts and carrying out minor jobs, in-built compressor for pneumatic tools, diesel power generator for electric power, welding equipment, toolboxes and kits and storage spaces for parts and lubes. The vehicle has been designed keeping in mind safety and utility for ensuring optimum service capability. The WoW will carry an expert engineer and fitter-cum-driver to customer locations. Gmmco plans to launch a fleet of Workshop-on-Wheels vehicles across multiple geographies in the coming months.
Caterpillar leaders including Mr. Mani Rajan, District Manager, Caterpillar India and Mr. Mukul Dixit, Sales and Marketing Director, Caterpillar India were also present during the event.
About Caterpillar Inc
Since 1925, Caterpillar Inc. has been helping customers build a better world – making sustainable progress possible and driving positive change on every continent. With 2020 sales and revenues of $42 billion, Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar has been active in India since the 1930s being part of multiple prestigious projects and being very much an active contributor to India’s growth history.
About Gmmco Ltd
Established in 1967, Gmmco is part of the 2.4 billion dollar diversified CK Birla Group. Gmmco is a Priority Cat Dealer for South, Central & Western India selling mining, construction and energy equipment to customers across 10 states. Gmmco offers a one stop-shop for all your infrastructure needs and are committed to providing the best experience in new product sale, used and rental options, buyback, trade-in and product support. Gmmco serves 15000+ happy customers, and services an installed base of 14500+ active machinery & an equal number of active engines.