Building Efficiency With Integrity And Quality

The Government is making favorable policies to support the infrastructure growth in India as part of reform. So, what doors it opens for Construction Equipment sector?

India built roads at a much faster pace post 2013 in line with the government target of 27km/day. With the bulk of awarded projects on verge of completion by the end of 2018 and new projects being awarded, execution forecast for FY 19 is expected to be highest ever. Fast paced and strenuous projects call for high caliber construction machines to be deployed on the ground. Such projects give opportunities to OEMs like us to focus on R&D, innovate and deploy technically enhanced equipment on the site. These situations help in overall growth of the industry. CASE India offers entire range of Compactors and Motor graders for efficient roads and highways construction.

Please give us an overview of versatile product line offered by Case construction. What role do artificial intelligence, robotics, and R&D play while designing the construction equipment?

CASE India offers an entire range of construction equipment product line especially designed looking at the nature of the jobs. CASE offers a range of compaction series equipped with best-in-class technologies. For Asphalt Application, CASE India offers 752EX (9T Class- Powered by FPT Engine developing 76HP) Vibratory Tandem Compactor and 450DX Mini Tandem Compactor (3T Class- Powered by Mahindra Industrial Engine developing 45HP). In Soil compactors, CASE India has 1107EX (11 T class-Powered by FPT Engine developing 100HP) available in three variants – Standard, Drum Drive and Pad Foot Drum. CASE India has also recently launched 1110 EX- D Soil Compactor (12T Class – Powered by FPT engine developing 110HP) specially for mining application and is available in two variants -Drum Drive and Pad Foot Drum, equipped with HVAC cabin catering to operator’s comfort and safety. CASE India also offers a range of Motor Graders and Crawler Dozers imported from Brazil. CASE 845B is suitable for Road construction & 865B Motor Grader is suitable for mining application. For Crawler Dozer, there are three models 1150L and 1650L suitable for road construction and 2050M suitable for road as well as mining application.

While designing of the equipment there are multiple factors to be taken in to consideration most important of them being the tech features of the machine. We aspire to grow higher than the competition and in that process we aim to put our best R&D team to work. CASE India’s R&D always attempts to manufacture products with latest technology for better performance and productivity and taking personal interest -modification in product range according to customer’s feedback. We tend to use latest technology including AI, robotics and artificial control on the machines. For this all machines are re-engineered from the ground to deliver best in class results and productivity.

There are machineries with specific skill sets that are set apart for success on complex projects. Given that, what are the essential factors a buyer should consider before buying construction equipment?

Increase in complex infrastructure projects, calls for construction businesses to have equipment that will help them finish the projects on time, without compromising the integrity and quality of the built structure. Hence while buying the equipment; it is inevitable to buy the right equipment with maximum uptime, productivity and efficiency.

Once the equipment is bought, it is expected to serve for years so it is important for end-users to consider following essential factors before making buying decision:

• Quality: it is very important to check the quality and strength of the heavy duty equipment, to check if the equipment can be made to work in hazardous conditions
• Technology: a technically upgraded machine would enhance the overall performance and deliver more work in less time and with less manpower
• Fuel efficiency: Fuel is one of the major cost component in construction business thus fuel-efficient machine would help saving a lot of money
• Dealer network: Dealer is the only point of contact which helps in after sale service. A reputed and reliable dealer will give you best options and will be honest with you on every aspect
• Training to use equipment: Working with heavy machineries is a challenging process until you are properly trained to use them. Investing in staff and operators training and user training is a good investment as it will eventually lead to efficient operations of machines

Would you please brief us about your customer support services including training, spare parts supply and regular maintenance issues?

In CASE India, a robust after-sales-service comes complementary with its equipment range. In order to have ready connect with operators and customers, and to constantly keep them updated with the latest practices and techniques, CASE India has dedicated training centres that hosts training programs all-round the year. We also offer 24×7 toll-free customer care number for easy access of anytime customer support. Simultaneously, we have also introduced the customer version of service mobile app using which customer can directly log a service request for their equipment and the same will be solved within a stipulated time frame. The company believes in the long-term growth potential of the Indian infrastructure sector and continuous to offer regular ground check and maintenance at the site. Moreover, to enable easy access for customers to dealers and after-sales services, the company has an extensive network of over 70 dealers with nearly 300 touch points spanning the length and breadth of the country to support the products with spares and service even in remote locations.

What are the recent trends and advances in the field of Construction Equipment sector?

Advanced construction methods and technologies like AI, 3D printing is poised to radically revolutionize the construction manufacturing industry. These technologies will help in streamlining the process of designing. Along with this, CE rental and finance are the other trends which are making their way to the construction equipment sector.